Jess has worked in the nonprofit field for 25 years. She has had responsibilities in organizational management and strategy, donor development, marketing, event planning and program design. She was responsible for bringing 2-1-1 to Elkhart County including writing policy and managing national accreditation for the call center. She also managed teams at both United Way of Elkhart County and ADEC, Inc. She was responsible for the major accounts at United Way and supervised all back-room operations. She has lectured and presented at national conferences and served on several committees with United Way Worldwide. She currently presides on the Regional Board for Diversity & Inclusion for the South Bend Elkhart region. She is a certified fundraiser who holds a Master’s degree in nonprofit management.